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Privacy Policy

Last Updated: November 12, 2025

1. Introduction

Welcome to Clarq ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our time tracking and project management application at clarq.app.

2. Information We Collect

Personal Information

We collect information that you provide directly to us:

  • Account Information: Name, email address, password, and profile picture
  • Organization Data: Company name, team member information, and organizational settings
  • Project Data: Project details, client information, time entries, activities, and related notes
  • Payment Information: Billing details processed through our secure payment processor (Stripe)

Automatically Collected Information

  • Usage Data: Information about how you interact with our service
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP address, access times, and pages viewed

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and manage your subscriptions
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations and protect our legal rights

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Within Your Organization: Time entries, projects, and related data are shared with members of your organization
  • Service Providers: We work with third-party service providers who perform services on our behalf (e.g., hosting, payment processing, analytics)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your data in a structured format
  • Opt-out: Opt-out of marketing communications

8. Third-Party Services

Our service uses the following third-party services that may collect information:

  • Google OAuth: For authentication services
  • Stripe: For payment processing
  • Supabase: For database and authentication services

These services have their own privacy policies and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@clarq.app